Virtual Resilience Officer (vRO)

The Gap

Resilience programs don't run themselves.

Most organizations invest in a business continuity assessment or a DR plan — then leave it on a shelf. Without dedicated leadership to own the program between disruptions, plans age out, exercises stop happening, and regulatory obligations quietly drift.

Plans That Expire

BCP and DR documentation is written once and never maintained. Personnel changes, system migrations, and new regulations make it obsolete within months.

No Designated Owner

Resilience responsibilities are split across IT, risk, compliance, and operations — with no single person accountable for the program's overall health or maturity.

Audit and Compliance Gaps

Regulators, insurers, and enterprise clients increasingly require evidence of an active, tested resilience program — not just documentation of intent.

What We Do

Senior resilience leadership, embedded in your organization.

The Virtual Resilience Officer acts as your organization's dedicated resilience function — owning program strategy, driving execution, and maintaining accountability between audits and incidents.

Unlike a point-in-time consultant, the vRO is a continuous presence. We attend your leadership meetings, escalate emerging risks, track remediation actions, and represent resilience at the board level when required.

This is not an advisory retainer. It is an operational role — with defined scope, clear deliverables, and measurable outcomes that your organization can demonstrate to regulators, auditors, and insurers.

What's Included

Program governance & roadmap ownership

Defined maturity targets, tracked quarterly
Ongoing risk monitoring & issue escalation

Standing risk register, owner accountability
Exercise planning & incident oversight

Annual tabletops, walkthroughs, and lessons-learned cycles
Executive & board-level reporting

Quarterly dashboards, risk narratives, and attestation support
Regulatory & framework alignment

ISO 22301, NIST CSF, DORA, SOC 2, and sector-specific requirements
Third-party resilience oversight

Vendor BCP reviews, supply chain risk escalation

Service Pillars

Six areas of continuous ownership.

Each pillar represents an active responsibility — not a deliverable handed off after engagement kickoff.

Program Governance

Define and enforce a resilience program charter, maintain policy and plan currency, and ensure ownership is assigned across critical functions. Governance reviews are conducted quarterly with findings reported to leadership.

Risk Monitoring

Operate a standing risk register aligned to the organization's critical processes and dependencies. Monitor for emerging threats, track remediation actions, and escalate items that breach defined risk thresholds.

Exercise & Incident Oversight

Design and facilitate annual tabletop exercises, functional drills, and simulation events. Manage incident after-action reviews and ensure lessons learned are incorporated into plan updates within agreed timelines.

Executive Reporting

Deliver concise, board-ready resilience dashboards on a quarterly cadence. Translate program metrics, risk posture, and compliance status into narratives executives can act on and present to audit committees or regulators.

Regulatory Alignment

Maintain mapping of program controls to applicable frameworks — ISO 22301, NIST CSF, DORA, SOC 2, HIPAA, and others. Monitor regulatory developments and update the program before obligations become audit findings.

Third-Party Resilience

Review BCP and DR commitments from critical vendors and service providers. Identify concentration risk in the supply chain, escalate unacceptable gaps, and track remediation through to resolution.

Who This Is For

Mid-Market Organizations

Too large to ignore resilience obligations, too lean to justify a full-time program director.

Regulated Industries

Financial services, healthcare, and critical infrastructure with active regulatory resilience obligations.

Post-Assessment Clients

Organizations that completed a BCP or DR engagement and need ongoing leadership to sustain and mature the program.

Boards & Risk Committees

Leadership that needs a named, accountable resilience function they can reference in reporting and attestations.

Engagement Model

Three tiers. One ongoing relationship.

Scope is sized to your program's current maturity and the level of leadership involvement required. All tiers include a named vRO with defined availability and monthly reporting.

Advisory

Program Advisor

Ideal for organizations with an internal program owner who needs senior expert oversight, framework alignment, and periodic challenge of assumptions.

Monthly advisory session (2 hrs)
Quarterly program health review
Annual tabletop exercise facilitation
Framework gap review (1×/year)
On-call support (email/async)

Discuss This Tier

Most Common

Core vRO

Embedded vRO

Active program leadership for organizations without a dedicated internal resilience function. The vRO owns the program and drives execution month to month.

All Advisory tier deliverables
Standing risk register management
Plan maintenance & version control
Quarterly executive dashboard
Vendor BCP reviews (up to 5/yr)
Incident response support
Priority access (phone & email)

Book a Discovery Call

Executive vRO

vRO + Board Engagement

For organizations with significant regulatory exposure or board-level resilience accountability. Includes direct committee engagement and formal attestation support.

All Core vRO deliverables
Board / audit committee presentations
Regulatory audit support & attestation
Full third-party resilience program
Multi-framework control library
24/7 on-call incident escalation