Business Continuity & Resilience Program Design

Build a continuity program your organization can actually execute.

Most business continuity programs fail not because of poor documentation — but because they were never built for real-world operations. Curago One designs programs that are structured, tested, and owned by the people who have to use them.

ISO 22301 NIST SP 800-34 ISO 31000 BCLE Practitioner Operationally Practical
Why It Matters

Disruption doesn't care if your plan is on a shelf.

Cyber incidents, facility failures, supply chain disruptions, and key-person dependencies — these scenarios don't announce themselves. Organizations that recover fast do so because their continuity programs are operational, not aspirational.

A business continuity program is only as valuable as its ability to perform under real conditions. That requires documented strategies, practiced teams, tested recovery assumptions, and governance that keeps the program current as your environment changes.

Curago One builds programs that are practical first — structured around your actual operations, recovery objectives, and the people who have to execute them.

What a mature BC program delivers

  • Documented strategies for people, processes, technology, facilities, and third-party dependencies
  • RTO and RPO targets validated against operational reality — not estimated in a spreadsheet
  • Clear roles, escalation paths, and crisis communications protocols your team will recognize under pressure
  • Exercises that expose gaps before an actual incident does
  • Audit-ready evidence for ISO 22301, SOC 2, regulatory, and board-level reviews

Typical entry point: Most engagements begin with a current-state assessment — reviewing existing plans, recovery targets, and governance gaps. From there, we scope what's needed: a full program build, a BIA refresh, plan updates, or an exercise program.

What We Do

End-to-end continuity program services

From initial scoping and BIA through plan development, exercises, and ongoing governance — we cover the full BC program lifecycle.

Business Impact Analysis (BIA)

Identify and rank your critical business functions. Define maximum tolerable downtime, RTO/RPO targets, and recovery priorities before a disruption forces the conversation.

Program Design & Governance

Establish a program charter, ownership model, roles and responsibilities, KPIs, and a review cadence aligned to ISO 22301. Build continuity into your organizational structure — not around it.

BC Plan & Playbook Development

Develop operational BC plans that teams can actually follow under stress. Recovery runbooks, crisis communications scripts, contact trees, and escalation procedures — built for execution, not filing cabinets.

Exercises & Testing

Tabletop exercises, functional drills, and structured after-action reviews. We design scenarios around your threat landscape — not generic templates — and turn exercise findings into actionable improvement plans.

Supply Chain & Vendor Dependencies

Map third-party dependencies that sit inside your recovery path. Identify single points of failure across critical vendors, cloud providers, and service partners before they become incident amplifiers.

Program Maintenance & Maturity

A plan written once is a plan that degrades. We establish review cycles, trigger-based update processes, and maturity benchmarks that keep your program current as your business evolves.

Our Approach

A structured methodology — built on operational reality

We follow a four-phase engagement model aligned to ISO 22301. Each phase produces tangible outputs — not just process.

01

Discovery & Scoping

Understand your operational environment, governance structure, existing documentation, and risk appetite. Define program scope, stakeholders, and critical business functions.

02

BIA & Risk Assessment

Identify and rank critical processes. Establish RTO/RPO targets, map upstream and downstream dependencies, and analyze threat scenarios that could trigger activation.

03

Strategy & Plan Development

Design recovery strategies across people, process, technology, facilities, and suppliers. Develop BC plans, crisis communications frameworks, and response playbooks.

04

Testing & Continuous Improvement

Execute tabletop exercises and functional drills. Conduct after-action reviews and translate findings into a prioritized improvement roadmap and updated maintenance schedule.

Deliverables

What you'll have at the end of each engagement

Every engagement produces documented, operational outputs — not slide decks and recommendations you have to implement yourself.

Program Charter & Policy Framework

  • BC policy aligned to ISO 22301
  • Governance model and program ownership structure
  • KPIs, review cycle, and audit evidence framework

BIA & Dependency Documentation

  • Prioritized critical function register with RTO/RPO
  • Upstream/downstream dependency and supplier maps
  • Threat scenario analysis and financial impact ratings

Plans, Runbooks & Exercises

  • Operational BC plan with recovery procedures
  • Crisis communications plan and contact tree
  • Tabletop exercise report and improvement roadmap
Engagement Options

Scoped to where you are today

Engagements are structured to fit your current maturity level. We assess your starting point during a free discovery call before scoping any work.

Starter

Current-State Assessment

For organizations with little or no existing continuity program. Understand where you stand, what's missing, and what to prioritize first.

  • Rapid BIA workshop with key stakeholders
  • Gap assessment against ISO 22301 requirements
  • Prioritized program roadmap and action plan
  • Executive briefing and findings presentation
Core Program

Full Program Build

For organizations ready to build or rebuild their continuity program end-to-end, with plans and exercises your teams can actually use.

  • Full BIA and dependency mapping
  • Recovery strategy design and documentation
  • Operational BC plan and playbook development
  • Tabletop exercise and after-action report
  • Program charter and governance structure
Maturity

Continuous Program Support

For organizations with an existing program that needs structured maintenance, testing cadences, and ongoing improvement to stay current and audit-ready.

  • Annual program review and plan refresh
  • Quarterly or semi-annual exercise schedule
  • Vendor and technology dependency updates
  • Metrics reporting and maturity benchmarking
Related Consulting Services

Business continuity integrates with several disciplines. These are the most natural next steps.

Free 30-Minute Discovery Call

Ready to build a program your organization can rely on?

Start with a free 30-minute discovery call. We'll review your current state, identify what's missing, and outline a practical path forward — no commitment required.